Privacy Policy

When you give your personal details to us at Challenge Northumberland, you can be confident that we fully understand the importance of data protection. We will respect the confidentiality of your data and will always process it in accordance with the General Data Protection Regulation (GDPR).

Our policy explains the reasons why we at Challenge Northumberland might ask for your personal data. It will cover three main areas. What data we collect from you and why; how we keep it safe and process it in accordance with the law, including who has access to it besides Challenge Northumberland; and finally, what we are doing to protect your rights as a data subject, and how you can exercise those rights.

The personal data we collect
Challenge Northumberland collects personal data for several reasons. These include:

  • Named contacts in organisations that will enable us to corporate events, or allow us to carry out business transactions
  • Names of people wanting to participate in our activities
  • Names of parents/guardians of young people, required for safeguarding purposes
  • Names of emergency contacts
  • Names of people providing or contributing to our activities

Why we hold personal data
In each case, we will explain what your personal data is needed for at the point you provide it.

In general, there are several activities that require us to process personal data. These include:

  • Delivering activities or programmes
  • Internal record keeping
  • Sending you information we believe you will find interesting, using the email address you have provided.
  • Conducting market research to improve our products and services

How we keep personal data secure
Challenge Northumberland takes data security extremely seriously. We have therefore implemented appropriate digital, managerial and physical procedures to ensure your data is not lost, stolen, damaged or disclosed to any unauthorised person or organisation.

Who sees personal data
It is necessary for us to work with third parties to allow us to deliver our services. These will include Event Controllers and the providers of event booking systems. We also use third-party services such as website providers, who may also require access to some of your data. In every circumstance, we will ensure all third parties undertake to protect your data with the utmost responsibility and act in accordance with the GDPR.

How we will uphold your rights as a data subject
We will do our best to keep the data we hold accurate. However, if you spot any errors in the data we hold on you, please let us know and we will rectify them.

We will never use your personal data for anything we haven’t already told you about. Unless obliged to do so by law, or to allows us to exercise our legal rights, we won’t share your data with anyone other than the organisations we have told you about. We will never use your data for any form of profiling or automated decision-making.

You can ask to see what personal data we hold on you at any time. If you gave us your consent to process your data, you can withdraw that consent. You can also request that we delete it or tell us not to use it for some of the purposes described in this policy.

Please note that if you choose to exercise your rights to withdraw consent or ask for your data to be deleted or its use restricted, we may be unable to fulfil the services you have requested us to undertake.

Where applicable, we can provide your data to you in a portable digital format.

Use of cookies on our websites
Our websites may collect tracking data from your computer or device. To find out more about this – including how to prevent such tracking – please see our Cookie Policy.

Contact us
Please email us at if you want to discuss any aspect of our use of your personal data, including:

  • Notifying us of withdrawal of consent
  • Requesting to see your data
  • Requesting us to correct errors
  • Objecting to one or more of the uses we make of your data

If you are unhappy with any aspects of how we use your personal data, do let us know. You also have the right to complain to the Information Commissioners’ Office

Cookie Policy

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our websites use traffic log cookies to identify which pages are being used. We use Google Analytics to monitor how visitors use our site, as this gives us valuable information allowing us to offer a better user experience. We only use this information for statistical analysis purposes - the data is then removed from the system.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically allow cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. For more information about cookies – including guidance on how to delete them or decline them – you may find the site useful.